Riders' Advisory Council

On December 15, 2005, the Metro Board appointed a Riders' Advisory Council. This group allows Metro customers an unprecedented level of input on bus, rail, and MetroAccess service.

The 21-member Council includes six individuals from Maryland, Virginia, and the District of Columbia, two at-large members, and the head of Accessibility Advisory Committee.

Council meetings are open to the public. Meetings are held the first Wednesday of each month from 6:30 to 8:30 p.m. in the lobby level Meeting Room at Metro's Headquarters located at 600 5th Street, NW, Washington, DC. Please call 202-962-2891 or email for more information.

If you have a comment or suggestion that you would like to share with the Council, you can email raccomments@wmata.com.

To apply for a position on the Riders' Advisory Council, please complete and submit an online application form. Or if you prefer, you may print, complete and mail a paper application.

Please note that the Riders' Advisory Council is unable to address specific service complaints. If you have a complaint, commendation or suggestion for Metro, please contact Metro customer service.