Metro Disability ID Card

The Metro Disability ID Card must be kept in the possession of the qualifying customer with a disability at all times while riding Metrobus and Metrorail and presented when boarding Metrobus, when purchasing reduced farecards for Metrorail or Metrobus Weekly Disabled Passes, or on demand to Metro Transit Police officers, Metrobus operators, and Metrorail station managers. ID cards that are used in any other manner, which is unlawful, will be confiscated.

• Who qualifies?
• How do I get a Metro Disability ID Card?
• Where do I get an ID card?
• How do I renew my ID card?
• How do I replace a lost or stolen card?

Who qualifies?

People with disabilities who require accessibility features to use public transportation may be eligible to ride at a discounted rate. Seniors citizens 65 years or older with a disability and Medicare card holders with a valid photo ID are not required to apply for the Metro Disability ID card, but may purchase fare by showing proof of age at any Metro Sales location, many public libraries in the District of Columbia, Montgomery County, and Prince George's County, and retail outlets.

For additional information about reduced fares, see our Reduced Fare Program page.

How do I get a Metro Disability ID Card?

The Metro Disability ID card is free. An initial card will be issued without a waiting period if you qualify and meet the eligibility criteria.

You can obtain a Metro Disability ID card application by:

• downloading our online Metro Disability ID Card application ,
• picking up an application at one of these locations,
• calling 202-962-1245 or TTY 202-628-8973 or calling 202-962-1558 or TTY 202-962-2033 or
• emailing your request.

The original certified application is required when applying for the ID card.

Where do I get an ID card?

Metro Disability ID cards are issued at the Transit Accessibility Center located at 600 5th Street, NW, Washington, DC  20001 Monday through Friday with the exception of Federal holidays. 

Groups are strongly encouraged to schedule appointments for photo ID sessions by contacting 202-962-2700.
For large groups of ten (10) or more, contact the Metro Office of ADA Programs at 202-962-1100 or
adap@wmata.com for information about arranging an on-site photo ID session.

How do I renew my ID card?

If your Metro Disability Card is labeled as "Permanent":

• Approximately 60 days before your card expires, go to the Metro ID Card Office to exchange your expiring card for a new one.
• If your permanent ID card has been expired for 30 days or more, you must complete a new application.

If your card is labeled "Temporary" or "Long Term" but your disability continues beyond the expiration date, you must complete a new application.

How do I replace a lost or stolen card?

If you lose your valid Metro Disability ID card, you may obtain a replacement. A fee of $5.00 is charged for the first replacement and $10.00 for each subsequent replacement. The fee may be waived upon receipt of a police report documenting theft of the Metro Disability ID card. You must have valid identification when applying for a lost card.