Van Pools & Transit Services

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All passengers must have a registered SmarTrip® card and must be enrolled in their employer's SmartBenefits® program. The enrolled registered card number is what links you to your transit benefit. If you have a SmarTrip® card, but you're not sure if it's registered, call SmarTrip® Customer Service to verify: 1-888-SMARTRIP (762-7874). If you are not sure if you're enrolled, contact your SmartBenefits® administrator.

If you plan to use a van pool, MetroAccess, MARC, VRE, D & B Bus/Quick's Commuter Service, National Coachworks/Martz, CommuterDirect.com, Arlington County Commuter stores or MTA commuter buses, allocate your benefit to your transit provider by the designated date.
SmartBenefits® Passenger Allocation Reference Guide

• Van Pool & Transit Services Passengers
• MetroAccess Customers
• MARC, VRE & MTA Commuter Bus Passengers (Commuter Direct)
• MTA Local Bus Passengers
• Van Pool & Transit Services Operators

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Van Pool & Transit Services Passengers

Van pool passengers who participate in their employer's SmartBenefits® program will allocate their van pool fare payments directly into their van operator's designated bank account via the Internet.

D & B Bus/Quick's Commuter Service and National Coachworks/Martz passengers can allocate their monthly benefit towards the cost of their monthly pass by using the SmartBenefits® Passenger Allocation process.

Need Help? Take a look at our Video Tutorial.

Step 1 Read the SmartBenefits® Passenger Allocation Reference Guide .

Step 2 Set-up or log on to your SmartBenefits® Passenger Allocation Account.

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MetroAccess Customers

MetroAccess customers can now allocate SmartBenefits® to their MetroAccess account.

Step 1 Read the SmartBenefits® MetroAccess Customer Allocation Reference Guide .

Step 2 Set-up or log on to your SmartBenefits® Passenger Allocation Account.

Step 3 Manage your SmartBenefits® utilizing MetroAccess EZ-Pay.

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MARC, VRE & MTA Commuter Bus Passengers (Commuter Direct)

Riders can allocate their monthly benefit to CommuterDirect.com to have their tickets mailed to their homes or they can go to an Arlington County Commuter store to pick up their tickets monthly.

Step 1 Read the SmartBenefits® MARC & VRE Passenger Reference Guide .

Step 2 Set-up or log on to your SmartBenefits® MARC & VRE Passenger Account.

Step 3 Set up a mail order account with CommuterDirect.com.

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MTA Local Bus Passengers

MTA local bus riders can allocate their monthly benefit to have their tickets mailed directly to their homes. MTA Customer Service: 410-454-7973.

Step 1 Set-up or log on to your SmartBenefits® Passenger Allocation Account.

Step 2 Each month by the 25th – To order MTA local bus tickets only, click here and select the Pass Store.

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Van Pool & Transit Services Operators

Step 1 Apply for a new SmartBenefits® Transit Operator Account.

Step 2 Read the SmartBenefits® Transit Operator Reference Guide .

Step 3 Log on to your SmartBenefits® Transit Operator Account.

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