Van Pools & Transit Services

All passengers must have a registered SmarTrip® card. The registered card number links you to your transit benefit. If you have a SmarTrip® card, but you're not sure if it's registered, call SmarTrip® Customer Service to verify: 1-888-SMARTRIP (762-7874).

If you plan to use a van pool, MetroAccess, MARC, VRE, D & B Bus/Quick's Commuter Service, National Coachworks/Martz, CommuterDirect.com or Arlington County Commuter stores, do not download SmartBenefits® to your SmarTrip® card.  Allocate your benefit to your transit provider.

Buy a SmarTrip® card.              Register a SmarTrip® card.

Van Pool & Transit Services Passengers Van pool passengers who participate in their employer's SmartBenefits® program will allocate their van pool fare payments directly into their van operator's designated bank account via the Internet. D & B Bus/Quick's Commuter Service and National Coachworks/Martz passengers can allocate their monthly benefit towards the cost of their monthly pass by using the SmartBenefits® Passenger Allocation process. Need Help? Take a look at our Video Tutorial. Step 1 Read the SmartBenefits® Passenger Allocation Reference Guide . Step 2 Set-up or log on to your SmartBenefits® Passenger Allocation Account.

MetroAccess Customers MetroAccess customers can now allocate SmartBenefits® to their MetroAccess account. Step 1 Read the SmartBenefits® MetroAccess Customer Allocation Reference Guide . Step 2 Set-up or log on to your SmartBenefits® Passenger Allocation Account. Step 3 Manage your SmartBenefits® utilizing MetroAccess EZ-Pay.

MARC & VRE Passengers VRE and MARC riders can allocate their monthly benefit to CommuterDirect.com to have their tickets mailed to their homes or they can go to an Arlington County Commuter store to pick up their tickets monthly. This eliminates the need to use SmartBenefits® vouchers. Step 1 Read the SmartBenefits® MARC & VRE Passenger Reference Guide . Step 2 Set-up or log on to your SmartBenefits® MARC & VRE Passenger Account. Step 3 Set up a mail order account with CommuterDirect.com.

Van Pool & Transit Services Operators Step 1 Apply for a new SmartBenefits® Transit Operator Account. Step 2 Read the SmartBenefits® Transit Operator Reference Guide . Step 3 Log on to your SmartBenefits® Transit Operator Account.