Those who have a limited ability to read, write, speak or understand English are Limited English Proficient (LEP). Metro is committed to ensuring meaningful access to programs and activities by those who are LEP.
Upon request, we provide language assistance free of charge to help LEP persons ride Metrobus, Metrorail, and MetroAccess. Interpretation services are provided for over 100 languages and are available by calling Metro's Office of Customer Information at 202-637-7000 (TTY 202-638-3780). Press 1 for Spanish translation or press 88 and then press 5 for all other languages.
Customer service hours are:
For further information on Metro's language assistance plan, please contact:
Washington Metropolitan Area Transit Authority
Office of Equal Employment Opportunity
Language Coordinator, 7G
600 5th Street, NW
Washington, DC 20001