Ordering a lift-equipped bus

Most Metrobuses are equipped with platforms that lower to the curb and lift you, or you and your wheelchair, on board. Once you are on board, your wheelchair is secured in a reserved area.

Regularly scheduled lift service is available on most routes. On others, only some trips (identified on the schedule) are lift-equipped. If lift-equipped buses are not available on your route, you may use On-Call Service. This service provides a lift-equipped bus from one Metrobus stop to another with advance reservation.

On-Call Service is available seven days a week on a first-come, first-served basis. Registration is not required.

Call the wheelchair lift-equipped Metrobus number, 202/962-1825 to schedule on-call service, on weekdays from 7:30 a.m. to 5:30 p.m., and on weekends and holidays from 8 a.m. to 4:30 p.m. For on-call service tomorrow, you should call today before 3 p.m. If your plans change, cancel your reservation so other requests can be scheduled.