Proposed Strategic Framework
Ensure Financial Stability and Invest in Our People and Assets
Leverage All of Metro's Assets to Improve Services and Ensure Future Funding.
Metro will put to best use all our resources – from investing in our employees and smarter management of our equipment to securing a sound financial roadmap for the future.
Examples of Actions to Lead Us There
For All Stakeholders:
- Secure long-term reliable funding stream
- Sustain $5 billion capital program
- Rebuild our system and maintain it in good condition
- Hire and retain an effective workforce
- Invest in the development of a fully qualified workforce
- Set and meet preventative maintenance standards to achieve steady state
- Create affordable collective bargaining agreements
- Continue to implement performance-based management
- Understand and quantify our backlog needs to reach a state of good repair
"Just as we invest in our tracks and infrastructure, it is critically important that we invest in our employees – our human capital."
— Artis Hampshire-Cowan, Board Member
Additional Resources:
- Measuring Progress (coming soon)
Stewardship Improvements
- Comparing 2010 and 2011, bus fleet reliability improved by 7% and has averaged a 3% improvement per year since 2007.
- By expanding track maintenance work hours, Metro replaced over 14.7 miles of rail, 36 No. 8 guarded switches, and over 16,000 ties in 2011.
- Metro efforts to expand recruitment of high-caliber employees resulted in a 40% increase in the number of positions filled between 2010 and 2011.
"Uncertainty about funding that is predictable makes long-term capital planning a challenge. We look forward to designing a collaborative plan that ensures system safety and reliability and addresses future ridership demand."
— Marcel Acosta, Chair,
Finance and Administration Committee
"Just as we invest in our tracks and infrastructure, it is critically important that we invest in our employees – our human capital."
— Artis Hampshire-Cowan, Alternate Director, Maryland
