Leadership
Randy Clarke, General Manager and CEO
Randy Clarke joined the Washington Metropolitan Area Transit Authority (WMATA) as General Manager and CEO in July 2022. He’s not just Metro’s GM/CEO; he’s also a customer who uses the service every day. The insight Randy gets from his daily rides helps him lead Metro to innovate and improve on behalf of customers.
Andy Off, Deputy General Manager
Andy Off was named Deputy General Manager in July 2025. In this capacity, Andy will oversee Infrastructure, Operations, Safety & Readiness, and Metro Transit Police. Immediately prior to this role, Andy served as the Chief Infrastructure Officer. Additional roles at Metro include the Chief of Capital Delivery, as well as the Interim General Manager and CEO of Metro (May – July of 2022).
Patricia Y. Lee, Chief Legal Officer & General Counsel
Ms. Lee was appointed Executive Vice President, Chief Legal Officer, and General Counsel of the Washington Metropolitan Area Transit Authority in July 2016. Ms. Lee brings 35 years of broad experience, domestic and global, in directing and managing all legal affairs of corporate legal functions, including mergers and acquisitions, complex commercial transactions, litigation, regulatory compliance, risk management, corporate governance, intellectual property and licensing, government contracting, public policy, and employment law. Ms. Lee has experience in both public and private sector organizations. She has been a key member of executive leadership teams and the chief legal adviser within organizations, providing strategic legal advice to CEOs, board of directors, senior management, and business leaders.
Sarah Meyer, Chief Customer Officer
Sarah joined WMATA in April 2023 and serves as the customer advocate, working to improve journeys from end-to-end; reducing stress and confusion, speeding up wait times, and making rides more comfortable. She leads Strategic Initiatives, Government Relations, Community Engagement, Transformation, and Marketing.
Kristie Swink Benson, Chief Communications Officer
Kristie Swink Benson, APR, is the Executive Vice President and Chief Communications Officer for the Washington Metropolitan Area Transit Authority (Metro) where she leads a team of professionals who are focused on driving effective internal and external communications with employees, customers, media, and stakeholders while supporting the Authority’s priorities of Service Excellence, Talented Teams, Regional Opportunity and Partnership, and Sustainability.
Judd Nicholson, Chief Digital Officer
Judd Nicholson joined Metro in May 2023 as Executive Vice President and Chief Digital Officer. He leads the digital transformation and continual modernization of the technological infrastructure that supports Metro’s operations, enabling the organization to provide safer, more reliable service to our customers, and a more collaborative work environment for Metro employees.
Leroy Jones, Chief Operations Officer
Leroy Jones assumed the role of Chief Operations Officer in July 2025 and will continue to lead in the capacity over transportation. Leroy has over 25 years of experience at Metro, showcasing his longstanding dedication and dynamic experience. Leroy started as a Track Laborer and has worked his way up through the organization, leading large teams within Track and Structures, Facilities Maintenance, and Bus and Rail Transportation.
Theresa M. Impastato, Chief Infrastructure Officer
Theresa M. Impastato was named Chief Infrastructure Officer in July 2025. Immediately prior to this role, Theresa served as Chief Safety & Readiness Officer overseeing the agency’s safety, training, quality, accessibility, and health and wellness teams.
Jayme Johnson, Chief Safety & Readiness Officer
Jayme Johnson became the Chief Safety & Readiness Officer in July 2025. He leads Safety, System Accessibility, Quality, Technical Training and Development, and Occupational Health & Wellness. Jayme joined Metro in 2017 as the first Director of Strategic Initiatives. In 2021, Jayme advanced to Vice President of Safety and then to Senior Vice President of Safety in 2023.
Tom Webster, Chief Planning & Performance Officer
Tom Webster is Metro’s Chief of Planning and Performance Officer and leads Metro’s teams responsible for planning, sustainability, capital programming, performance, data analytics, and strategy and policy development.
Sherri Thompson Dickerson, Executive Vice President & Chief People Officer
Sherri Thompson Dickerson serves as Executive Vice President and Chief People Officer at the Washington Metropolitan Area Transit Authority (WMATA), where she leads the agency’s human capital strategy and workforce transformation efforts. Since joining WMATA in 2020, Sherri has played a pivotal role in driving organizational change and cultivating a culture rooted in excellence and accountability.
Kimmy Feldbauer, Chief of Staff
Kimmy Feldbauer joined Metro in August of 2022 to lead the development of the strategic transformation planning effort, Your Metro, The Way Forward. She has over 15 years of experience leading transformational projects across various transit agencies throughout the US. She is currently serving as the Chief of Staff providing a vital link between the General Manager and the organization, ensuring delivery of our Strategic Transformation Plan.