Strategic Plan

Your Metro, The Way Forward

Provide feedback on our proposed Strategic Transformation Plan

En Español | Community Toolkit Resources


አማርኛ PDF Icon
Amharic
中文 (简体) PDF Icon
Chinese
(Simplified)
中文(繁體) PDF Icon
Chinese
(Traditional)
Français  PDF Icon
French
한국어 PDF Icon
Korean
Af Soomaali PDF Icon
Somali
Tiếng Việt PDF Icon
Vietnamese


Docket materials include:
Notice of Public Hearing PDF Icon | Executive Summary PDF Icon | Strategic Transformation Plan PDF Icon

We want to be the region's trusted way to move more people safely and sustainably. Provide your input on our strategic plan to get there.

Our new strategic plan -- Your Metro, the Way Forward -- was developed to guide Metro's strategy and actions over the next 5+ years as we grow to meet the evolving needs of our customers and employees.

Read more information and review Your Metro, the Way Forward in the docket materials above.

  • Provide your feedback

  • Clipboard Icon
    Take a survey, provide written comments, or upload documents here by 5 p.m. Tuesday, February 14, 2023.
  • Mic Icon
    Watch or listen to the Public Hearing live at YouTube.com/MetroForward or by calling 855-925-2801, meeting code 4773
    Attend a Public Hearing on Thursday, February 9, 2023 at 6:30 p.m.
    You can participate in person, online or by phone.
    • In-person at:
      Northern Virginia Transportation Commission
      2300 Wilson Blvd., First Floor Conference Room
      Arlington, VA
      Nearest Metro station: (OR) (SV) Court House

      If you wish to provide testimony in person, we encourage you to pre-register by emailing speak@wmata.com or calling (202) 962-2511 by 5 p.m. on Wednesday, February 8, 2023. Please submit only one speaker's name per request.

      Metro staff will be on-site at 6 p.m. to answer questions before the Public Hearing.
    • By video:
      To participate via video, advance registration is required. You can pre-register by emailing speak@wmata.com by 5 p.m. on Wednesday, February 8, 2023.
    • By phone:
      To participate by phone: call 855-925-2801 during the Public Hearing, enter meeting code 4773, and press *3 to be placed into the speaker queue. No advance registration is available for those participating by phone.

What is Your Metro, The Way Forward?
Your Metro, The Way Forward provides the long-term strategy for us to reach our vision of becoming the region's trusted way to move people safely and sustainably. It'll also direct our day-to-day decision-making over the next five-plus years. The plan includes the guiding values, mission, and vision for Metro along with the goals, objectives, and supporting initiatives to achieve this. It also focuses on four goals related to service excellence, talented teams, regional opportunity and partnership, and sustainability.

Public participation is solicited without regard to race, color, national origin, age, gender, religion, disability, or family status. ASL interpretation will be provided. To request other accommodations under the Americans with Disabilities Act, or other language interpretation services (free of charge), contact the Office of the Board Secretary at 202-962-2511 (TTY: 202-962-2033) or send a message to speak@wmata.com as soon as possible, so Metro can make the necessary arrangements before the public hearing date.