Metro plans and performs internal reviews as a preventative measure to ensure operational issues of concern are identified early, managed efficiently and corrected on schedule. Internal reviews comprise a key component of the Authority's quality assurance program. Each Internal Review is followed by corresponding internal Corrective and Preventive Actions (iCAPAs) that outlines the review findings, recommendations and specific actions to be addressed.

05/18	1. Metrobus Maintenance & Engineering 2. Metrobus Parts & Material Inventory Management 3. Metrorail Vehicle Maintenance & Engineering 4. Metrorail Vertical Transportation: Elevators 5. Metrorail Fare Collection Maintenance	Summary Page	Full Report	Internal Corrective and Preventive Actions
05/18	6. Shops & Material Support 7. Communications 8. Automatic Fare Collection 9. Elevators & Escalators	Summary Page	Full Report	Internal Corrective and Preventive Actions
08/18	10. Metrorail New Railcar Manufacturing 11. Metrobus New Vehicle Acquisition 12. Contract Requirements	Summary Page	Full Report	Internal Corrective and Preventive Actions
		To view the progress on Internal Corrective and Preventive Actions (iCAPA), visit Metro's Overview of iCAPAs.