Internal Reviews 2022

2017   |    2018   |    2019   |    2020   |    2021   |    2022

Quality Assurance, Internal Compliance & Oversight (QICO) Internal Review - WMATA's Areas of Focus: Transit Operations Engineering & Maintenance, Service Delivery, Capital Program Management & Execution, Safety

Metro plans and performs Internal Reviews as a preventative measure to ensure operational issues of concern are identified early, managed efficiently, and corrected on schedule. Internal reviews comprise a key component of the Authority's quality assurance program. Each Internal Review is followed by corresponding internal Corrective and Preventive Actions (iCAPAs) that outlines the review findings, recommendations, and specific actions to be addressed. In 2022, the Internal Reviews conducted will be published in several releases throughout the year. Each release will include internal reviews of functions that falls under one or more of the Transit Operations Areas of Focus.

Internal Reviews 2022 Transit Operations

Date Area of
Internal Review  

  Safety 1. Automatic Fare Collection
Section (AFCS)

2. Office of Vehicle Program
Services (CENV)

3. Offices of Environmental
Management and Compliance (EMAC)
& Occupational Safety and
Health (OSH)

4. Track Maintenance and
Inspections: Office of Track
and Structure
06/17     Summary Page Full Report Internal Corrective and Preventive Actions
  Engineering & Maintenance 5. Restraining Rail Installation
and Maintenance

Internal Reviews: 2017  |    2018  |    2019  |    2020  |    2021  |    2022