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Metro conducted a Service Evaluation Study on the Riggs Road Line (Routes R1, R2) between July 2018 and May 2019 to identify options for improving service along the corridor.

On behalf of the project team, we thank you for participating in the study process and for providing your feedback. Your comments and suggestions helped shape the service plan recommendations. All information about the study and the results can be viewed in the final reports below.

Final Reports

• Transit Service Assessment
• Public Outreach & Input Report 
• Service Plan Recommendations            

Next Steps

The next step is to prepare an implementation plan for the recommended service changes.

For recommendations that are considered a major service change, a formal public hearing is required. The public hearing process includes additional feedback from the public and a review of any equity issues before Metro’s Board of Directors makes a decision to permanently implement the recommended service changes from this study.

Recommendations that are considered a minor service change, such as improving service reliability and bus stop amenities, don’t require a public hearing and will be implemented in the bi-annual Metrobus service changes.