Daily Service Report for Monday, January 29, 2018

Rush Hour Promise
90.2% of all Metrorail customers arrived on-time.
96.9% arrived within 5 min of expected time.
1073 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:43 a.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 5 minutes due to police activity.

5:56 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

5:59 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

6:38 a.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to a signal problem.

6:47 a.m. A Silver Spring-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to a signal problem.

6:49 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:54 a.m. A Silver Spring-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to a signal problem.

7:01 a.m. A Vienna-bound Orange Line train at Stadium-Armory was delayed 33 minutes due to a brake problem.

7:49 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

9:00 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

9:11 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 5 minutes due to an operational problem.

9:16 a.m. A Glenmont-bound Red Line train at Metro Center was delayed 4 minutes due to a medical emergency.

9:22 a.m. A Shady Grove-bound Red Line train at Metro Center was offloaded due to a door problem. Passengers experienced a 10-minute delay.

2:02 p.m. A Shady Grove-bound Red Line train at Van Ness-UDC was offloaded due to a door problem. Passengers experienced a 15-minute delay.

4:16 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:30 p.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 4 minutes due to police activity.

7:40 p.m. A Glenmont-bound Red Line train at Farragut North was delayed 5 minutes due to a medical emergency.

8:18 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in a 12-minute gap in service.