Daily Service Report for Wednesday, February 21, 2018

Rush Hour Promise
88.9% of all Metrorail customers arrived on-time.
96.1% arrived within 5 min of expected time.
3215 (or 0.5% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:24 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to an operational problem.

6:52 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to an operational problem.

11:06 a.m. A Huntington-bound Yellow Line train at U Street was delayed 9 minutes due to a signal problem.

4:09 p.m. A Vienna-bound Orange Line train at New Carrollton was delayed 8 minutes due to a brake problem.

5:05 p.m. A Largo Town Center-bound Silver Line train at Stadium-Armory was delayed 35 minutes due to a brake problem.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:25 p.m. A Huntington-bound Yellow Line train at Braddock Road was offloaded due to a door problem. Passengers experienced an 8-minute delay.

5:40 p.m. A Silver Spring-bound Red Line train at Brookland-CUA was offloaded due to a door problem. Passengers experienced a 12-minute delay.

6:09 p.m. A Branch Avenue-bound Green Line train at Gallery Pl-Chinatown was offloaded due to a door problem. Passengers experienced an 8-minute delay.

9:25 p.m. A Wiehle-Reston East-bound Silver Line train at Benning Road was delayed 9 minutes due to a brake problem.

11:20 p.m. A Shady Grove-bound Red Line train at White Flint was delayed 11 minutes due to a door problem.