Daily Service Report for Friday, May 18, 2018

Rush Hour Promise
88.5% of all Metrorail customers arrived on-time.
95.6% arrived within 5 min of expected time.
3,018 (or 0.5% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:16 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:24 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:32 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a signal problem.

5:40 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a signal problem.

5:48 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 4 minutes due to a signal problem.

5:53 a.m. A Mt. Vernon Square-bound Yellow Line train at Gallery Pl-Chinatown was delayed due to a report of smoke. As a result, Yellow and Green line train service was temporarily suspended between Archives and Mt. Vernon Square. Shuttle bus service was provided. Customers experienced delays up to 30 minutes until approximately 8:15 a.m.

5:56 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 7 minutes due to an operational problem.

7:56 a.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to an operational problem.

8:11 a.m. A Silver Spring-bound Red Line train at Fort Totten was delayed 5 minutes due to a medical emergency.

9:08 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 7 minutes due to an operational problem.

10:32 a.m. A Branch Avenue-bound Green Line train at Navy Yard-Ballpark was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

11:11 a.m. A Shady Grove-bound Red Line train at Union Station was offloaded due to a brake problem. Passengers experienced a 9-minute delay.

11:26 a.m. A Shady Grove-bound Red Line train at Wheaton was delayed 6 minutes due to police activity.

3:20 p.m. A Grosvenor-bound Red Line train at Glenmont was delayed 5 minutes due to a medical emergency.

3:40 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

4:40 p.m. A Shady Grove-bound Red Line train at Wheaton was offloaded due to a signal problem. Passengers experienced a 20-minute delay.

4:50 p.m. A Glenmont-bound Red Line train at Wheaton was delayed 18 minutes due to a signal problem.

5:09 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 10 minutes due to a signal problem.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:25 p.m. A Franconia-Springfield-bound Blue Line train at C11 was offloaded due to an equipment problem. Passengers experienced a 15-minute delay.

5:30 p.m. A Branch Avenue-bound Green Line train at Waterfront was offloaded due to a door problem. Passengers experienced a 13-minute delay.

5:58 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

7:06 p.m. A Glenmont-bound Red Line train at Takoma was expressed for schedule adherence/improved train spacing.

8:53 p.m. A Huntington-bound Yellow Line train at Gallery Pl-Chinatown was delayed 7 minutes due to a door problem.

10:00 p.m. A Shady Grove-bound Red Line train at Wheaton was delayed 8 minutes due to a signal problem.