Daily Service Report for Friday, June 29, 2018

Rush Hour Promise
85.5% of all Metrorail customers arrived on-time.
93.6% arrived within 5 min of expected time.
8,024 (or 1.3% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:12 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

7:14 a.m. A Wiehle-Reston East-bound Silver Line train at L'Enfant Plaza was delayed 7 minutes due to an operational problem.

7:17 a.m. A Greenbelt-bound Green Line train at Gallery Pl-Chinatown was offloaded due to a report of smoke. As a result, Yellow and Green Line service was temporarily suspended at Gallery Place and some trains were offloaded and turned back for schedule adherence/improved train spacing. Shuttle bus service was provided. Customers experienced delays up to 30 minutes until approximately 8:30 a.m.

8:21 a.m. A Shady Grove-bound Red Line train at Medical Center was delayed 9 minutes due to an operational problem.

8:57 a.m. A Branch Avenue-bound Green Line train at Naylor Road was offloaded due to a report of smoke. As a result, Green Line trains were single tracked between Southern Avenue and Branch Avenue. Customers experienced delays up to 20 minutes until approximately 11:00 a.m.

11:29 a.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 5 minutes due to maintenance activity.

12:58 p.m. A Wiehle-Reston East-bound Silver Line train at Metro Center was delayed 5 minutes due to police activity.

1:09 p.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was delayed 9 minutes due to police activity.

1:30 p.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 9 minutes due to police activity.

1:33 p.m. A Largo Town Center-bound Silver Line train at East Falls Church was offloaded due to a brake problem. Passengers experienced a 16-minute delay.

2:42 p.m. A Franconia-Springfield-bound Blue Line train at Morgan Boulevard was delayed 4 minutes due to a door problem.

6:50 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was delayed 5 minutes due to a door problem.