Daily Service Report for Monday, July 16, 2018

Rush Hour Promise
88.5% of all Metrorail customers arrived on-time.
96.3% arrived within 5 min of expected time.
1,618 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:47 a.m. A Vienna-bound Orange Line train at Potomac Avenue was delayed 17 minutes due to a signal problem.

5:50 a.m. A Huntington-bound Yellow Line train at Pentagon was rerouted to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:46 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:52 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to an operational problem.

7:32 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:43 a.m. A Vienna-bound Orange Line train at Minnesota Avenue was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

8:08 a.m. A Wiehle-Reston East-bound Silver Line train at McLean was delayed 8 minutes due to a door problem.

8:18 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:28 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:40 a.m. A Shady Grove-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

8:54 a.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was offloaded due to a door problem. Passengers experienced a 14-minute delay.

9:03 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 7 minutes due to an operational problem.

9:20 a.m. A Grosvenor-bound Red Line train at Grosvenor-Strathmore was rerouted to Shady Grove for schedule adherence/improved train spacing. Passengers experienced a 4-minute delay.

9:23 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 4 minutes due to an operational problem.

10:30 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 9 minutes due to an operational problem.

11:38 a.m. A Branch Avenue-bound Green Line train at Columbia Heights was delayed 4 minutes due to an unauthorized person on the track.

12:20 p.m. A Huntington-bound Yellow Line train at Pentagon was delayed 19 minutes due to a medical emergency.

2:49 p.m. A Shady Grove-bound Red Line train at Metro Center was offloaded due to a medical emergency. Passengers experienced a 13-minute delay.

3:34 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

6:09 p.m. A Huntington-bound Green Line train at Mt Vernon Square was delayed 5 minutes due to a signal problem.

6:17 p.m. A Grosvenor-bound Red Line train at Van Ness-UDC was delayed 7 minutes due to an operational problem.

7:16 p.m. A Branch Avenue-bound Green Line train at Naylor Road was delayed 9 minutes due to an operational problem.

7:33 p.m. A Franconia-Springfield-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 4 minutes due to police activity.

8:30 p.m. A Greenbelt-bound Green Line train at College Park-U of MD was delayed 4 minutes due to police activity.

8:40 p.m. A Branch Avenue-bound Green Line train at College Park-U of MD was delayed 7 minutes due to police activity.

10:03 p.m. A New Carrollton-bound Orange Line train at East Falls Church was offloaded due to a door problem. Passengers experienced a 20-minute delay.