Daily Service Report for Monday, September 10, 2018

Rush Hour Promise
92.8% of all Metrorail customers arrived on-time.
98.2% arrived within 5 min of expected time.
545 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:56 a.m. A Wiehle-Reston East-bound Silver Line train at Wiehle-Reston East was delayed 5 minutes due to an operational problem.

7:30 a.m. A Vienna-bound Orange Line train at Deanwood was delayed 10 minutes due to police activity.

8:41 a.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore was delayed 4 minutes due to an equipment problem.

8:49 a.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore was delayed 4 minutes due to an operational problem.

10:19 a.m. A Silver Spring-bound Red Line train at Fort Totten was delayed 4 minutes due to maintenance activity.

11:54 a.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was delayed 7 minutes due to maintenance activity.

12:20 p.m. A Largo Town Center-bound Blue Line train at Benning Road was delayed 9 minutes due to an operational problem.

1:45 p.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

2:24 p.m. A Vienna-bound Orange Line train at Dunn Loring was delayed 4 minutes due to a door problem.

3:37 p.m. A Vienna-bound Orange Line train at Metro Center was offloaded due to a report of an arcing insulator. The report was unfounded. Passengers experienced a 10-minute delay.

4:33 p.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

4:55 p.m. A Vienna-bound Orange Line train at Capitol South was delayed 6 minutes due to a medical emergency.

5:10 p.m. A Huntington-bound Yellow Line train at Braddock Road was delayed 6 minutes due to police activity.

5:42 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 7 minutes due to an operational problem.

6:17 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:53 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 28-minute gap in service.