Daily Service Report for Wednesday, September 26, 2018

Rush Hour Promise
89.3% of all Metrorail customers arrived on-time.
96.7% arrived within 5 min of expected time.
1,516 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:19 a.m. A Wiehle-Reston East-bound Silver Line train at Addison Road was offloaded due to striking a deer. Passengers experienced a 10-minute delay.

6:44 a.m. A Wiehle-Reston East-bound Silver Line train at Stadium-Armory was delayed 6 minutes due to an operational problem.

6:52 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

8:00 a.m. A Vienna-bound Orange Line train at Deanwood was delayed 4 minutes due to police activity.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:39 a.m. A New Carrollton-bound Orange Line train at Ballston-MU was delayed 5 minutes due to a medical emergency.

9:08 a.m. A Wiehle-Reston East-bound Silver Line train at Benning Road was offloaded due to a door problem. Passengers experienced a 5-minute delay.

10:59 a.m. A Wiehle-Reston East-bound Silver Line train at L'Enfant Plaza was delayed 6 minutes due to police activity.

11:43 a.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was delayed 7 minutes due to maintenance activity.

12:12 p.m. A Huntington-bound Yellow Line train at Georgia Ave-Petworth was offloaded due to a door problem. Passengers experienced a 7-minute delay.

1:26 p.m. A Huntington-bound Yellow Line train at Georgia Ave-Petworth was delayed 4 minutes due to a brake problem.

3:00 p.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was offloaded due to a report of smoke. The report was unfounded. Passengers experienced a 4-minute delay.

3:00 p.m. A Silver Spring-bound Red Line train at White Flint was offloaded due to a report of smoke, the report was unfounded. Passengers experienced a 14-minute delay.

3:45 p.m. A Greenbelt-bound Green Line train at L'Enfant Plaza was delayed 5 minutes due to police activity.

4:30 p.m. A New Carrollton-bound Orange Line train at McPherson Square was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:44 p.m. A Grosvenor-bound Red Line train at Judiciary Square was offloaded due to a brake problem. Passengers experienced a 7-minute delay.

5:09 p.m. A Largo Town Center-bound Blue Line train at Rosslyn was offloaded due to a brake problem. Passengers experienced a 15-minute delay.

7:24 p.m. A New Carrollton-bound Orange Line train at Clarendon was delayed 4 minutes due to maintenance activity.

9:19 p.m. A Glenmont-bound Red Line train at B99 was delayed 4 minutes due to a brake problem.

11:51 p.m. A Shady Grove-bound Red Line train at Farragut North was delayed 7 minutes due to a signal problem.