Daily Service Report for Tuesday, October 02, 2018

Rush Hour Promise
92.8% of all Metrorail customers arrived on-time.
98.2% arrived within 5 min of expected time.
576 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:30 a.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 4 minutes due to a signal problem.

6:41 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:07 a.m. A Grosvenor-bound Red Line train at Van Ness-UDC was offloaded due to a report of smoke. The report was unfounded. Passengers experienced a 7-minute delay.

7:10 a.m. A Largo Town Center-bound Blue Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

10:47 a.m. A Ft. Totten-bound Yellow Line train at Columbia Heights was delayed 4 minutes due to maintenance activity.

11:41 a.m. A Silver Spring-bound Red Line train at Friendship Heights was delayed 4 minutes due to maintenance activity.

12:37 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 5 minutes due to police activity.

3:28 p.m. A Glenmont-bound Red Line train at Union Station was offloaded due to a door problem. Passengers experienced an 11-minute delay.

3:36 p.m. A Vienna-bound Orange Line train at West Falls Church was delayed 5 minutes due to an equipment problem.

3:45 p.m. A Branch Avenue-bound Green Line train at Shaw-Howard University was delayed 6 minutes due to a door problem.

4:00 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

4:30 p.m. A Largo Town Center-bound Blue Line train at Stadium-Armory was offloaded and rerouted to New Carrollton for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

4:53 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.