Daily Service Report for Thursday, October 18, 2018

Rush Hour Promise
90.4% of all Metrorail customers arrived on-time.
97.4% arrived within 5 min of expected time.
663 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

7:09 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

7:30 a.m. A Wiehle-Reston East-bound Silver Line train at Federal Center SW was offloaded due to a medical emergency. Passengers experienced a 15-minute delay.

7:37 a.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

1:43 p.m. A New Carrollton-bound Orange Line train at Potomac Avenue was delayed 15 minutes due to police activity.

3:01 p.m. A Shady Grove-bound Red Line train at Gallery Pl-Chinatown was delayed 5 minutes due to police activity.

3:43 p.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was delayed 7 minutes due to police activity.

4:20 p.m. A Grosvenor-bound Red Line train at Union Station was delayed 7 minutes due to a signal problem.

4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

9:37 p.m. A Huntington-bound Yellow Line train at Fort Totten was delayed 8 minutes due to police activity.

11:06 p.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was delayed 7 minutes due to police activity.

11:10 p.m. A Glenmont-bound Red Line train at Medical Center was delayed 7 minutes due to police activity.