Daily Service Report for Friday, November 16, 2018

Rush Hour Promise
90.2% of all Metrorail customers arrived on-time.
97.0% arrived within 5 min of expected time.
962 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:15 a.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to striking a deer. Passengers experienced a 12-minute delay.

5:53 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:06 a.m. A Largo Town Center-bound Silver Line train at Capitol Heights was delayed 6 minutes due to a door problem.

6:09 a.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:17 a.m. A Largo Town Center-bound Silver Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

7:27 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 5 minutes due to an operational problem.

7:57 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was offloaded due to an equipment problem. Passengers experienced a 14-minute delay.

8:01 a.m. A Silver Spring-bound Red Line train at Grosvenor-Strathmore did not operate, resulting in a 4-minute gap in service.

8:03 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:07 a.m. A Vienna-bound Orange Line train at New Carrollton was delayed 4 minutes due to a door problem.

8:19 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:37 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:04 a.m. A Largo Town Center-bound Blue Line train at Rosslyn was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

11:15 a.m. A Grosvenor-bound Red Line train at Silver Spring was delayed 9 minutes due to a brake problem.

1:14 p.m. A Largo Town Center-bound Silver Line train at Foggy Bottom-GWU was delayed 13 minutes due to a medical emergency.

3:05 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

3:36 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

3:48 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

4:08 p.m. A Grosvenor-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

4:29 p.m. A Grosvenor-bound Red Line train at Union Station was offloaded due to police activity. Passengers experienced a 7-minute delay.

4:46 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:10 p.m. A Shady Grove-bound Red Line train at Twinbrook was delayed 7 minutes due to a medical emergency.

5:23 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:35 p.m. A Mt. Vernon Square-bound Yellow Line train at Archives was delayed 10 minutes due to a report of smoke. The report was unfounded.

6:22 p.m. A Shady Grove-bound Red Line train at Woodley Park was delayed 8 minutes due to police activity.

7:13 p.m. A Greenbelt-bound Green Line train at College Park-U of MD was delayed 6 minutes due to police activity.

8:56 p.m. A Ft. Totten-bound Yellow Line train at Mt Vernon Square was delayed 12 minutes due to police activity.