Daily Service Report for Tuesday, November 20, 2018

Rush Hour Promise
90.4% of all Metrorail customers arrived on-time.
96.8% arrived within 5 min of expected time.
1,474 (or 0.2% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:02 a.m. A Huntington-bound Yellow Line train at Greenbelt was delayed 8 minutes due to an operational problem.

5:16 a.m. A Wiehle-Reston East-bound Silver Line train at Stadium-Armory was delayed 7 minutes due to a deer on the track.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:15 a.m. A Largo Town Center-bound Blue Line train at Van Dorn Street was offloaded due to striking a deer. Passengers experienced a 10-minute delay.

8:19 a.m. A New Carrollton-bound Orange Line train at Dunn Loring was delayed 4 minutes due to a door problem.

10:49 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 7 minutes due to maintenance activity.

11:18 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 9 minutes due to maintenance activity.

2:18 p.m. A Largo Town Center-bound Silver Line train at East Falls Church was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.

2:41 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

4:52 p.m. A Largo Town Center-bound Silver Line train at McPherson Square was offloaded due to an equipment problem. Passengers experienced a 9-minute delay.

5:18 p.m. A Huntington-bound Yellow Line train at Pentagon was rerouted to Franconia-Springfield for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

6:36 p.m. A Grosvenor-bound Red Line train at Gallery Pl-Chinatown was delayed 4 minutes due to a medical emergency.

7:29 p.m. A Glenmont-bound Red Line train at Forest Glen was delayed 7 minutes due to a door problem.

7:44 p.m. A New Carrollton-bound Orange Line train at Landover was delayed 6 minutes due to maintenance activity.