Daily Service Report for Tuesday, December 04, 2018

Rush Hour Promise
85.6% of all Metrorail customers arrived on-time.
94.9% arrived within 5 min of expected time.
408 customers received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

6:17 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 12 minutes due to a signal problem. As a result, several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 15 minutes.

7:04 a.m. A Silver Spring-bound Red Line train at Woodley Park was delayed 5 minutes due to a door problem.

7:26 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 6 minutes due to a signal problem.

8:53 a.m. A Vienna-bound Orange Line train at Federal Triangle was offloaded due to a door problem. Passengers experienced an 8-minute delay.

9:17 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:36 a.m. A Greenbelt-bound Green Line train at Naylor Road was delayed 6 minutes due to maintenance activity.

10:39 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 5 minutes due to maintenance activity.

11:08 a.m. A Silver Spring-bound Red Line train at Bethesda was delayed 5 minutes due to maintenance activity.

11:12 a.m. A Franconia-Springfield-bound Blue Line train at Crystal City was delayed 4 minutes due to a door problem.

11:54 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 6 minutes due to maintenance activity.

4:19 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:12 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:46 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was offloaded due to a door problem. Passengers experienced a 16-minute delay.