Daily Service Report for Thursday, December 13, 2018

Rush Hour Promise
91.6% of all Metrorail customers arrived on-time.
98.0% arrived within 5 min of expected time.
604 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:49 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 5 minutes due to a door problem.

6:36 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 5 minutes due to an operational problem.

6:46 a.m. A Branch Avenue-bound Green Line train at Columbia Heights was delayed 5 minutes due to a door problem.

6:52 a.m. A Silver Spring-bound Red Line train at Shady Grove was delayed 4 minutes due to a brake problem.

7:12 a.m. A Grosvenor-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:24 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 5 minutes due to a door problem.

7:30 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:01 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 8 minutes due to a signal problem.

8:12 a.m. A Greenbelt-bound Green Line train at West Hyattsville was expressed for schedule adherence/improved train spacing.

8:25 a.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 4 minutes due to a medical emergency.

10:28 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to maintenance activity.

11:27 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 7 minutes due to maintenance activity.

11:56 a.m. A Grosvenor-bound Red Line train at Union Station was delayed 8 minutes due to maintenance activity.

12:51 p.m. A Shady Grove-bound Red Line train at Woodley Park did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

1:30 p.m. A Shady Grove-bound Red Line train at Rockville was expressed for schedule adherence/improved train spacing.

1:32 p.m. A Silver Spring-bound Red Line train at Gallery Pl-Chinatown was delayed 7 minutes due to maintenance activity.

3:07 p.m. A Silver Spring-bound Red Line train at Medical Center was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

4:08 p.m. A Grosvenor-bound Red Line train at Glenmont was delayed 4 minutes due to an operational problem.

5:04 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 6-minute gap in service.

5:06 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:33 p.m. A Greenbelt-bound Green Line train at Columbia Heights was delayed 6 minutes due to police activity.

6:12 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was delayed 4 minutes due to police activity.

10:41 p.m. A New Carrollton-bound Orange Line train at Federal Triangle was delayed 6 minutes due to an equipment problem.