Daily Service Report for Friday, December 14, 2018

Rush Hour Promise
91.3% of all Metrorail customers arrived on-time.
97.8% arrived within 5 min of expected time.
619 (or 0.1% of customers) received credits for trips taking 15 minutes or more than expected.

Today's Service Exceptions

5:54 a.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was offloaded due to a door problem. Passengers experienced an 8-minute delay.

6:56 a.m. A Wiehle-Reston East-bound Silver Line train at Smithsonian was delayed 6 minutes due to an operational problem.

7:28 a.m. A Silver Spring-bound Red Line train at Takoma was delayed 6 minutes due to a door problem.

8:28 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 5 minutes due to an operational problem.

8:43 a.m. A Largo Town Center-bound Silver Line train at McPherson Square was delayed 4 minutes due to a door problem.

9:02 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:38 a.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 6 minutes due to maintenance activity.

10:51 a.m. A Branch Avenue-bound Green Line train at College Park-U of MD was delayed 5 minutes due to maintenance activity.

11:24 a.m. A Silver Spring-bound Red Line train at Friendship Heights was delayed 6 minutes due to maintenance activity.

11:25 a.m. A Branch Avenue-bound Green Line train at Southern Avenue was delayed 5 minutes due to maintenance activity.

11:35 a.m. A Shady Grove-bound Red Line train at Rockville was delayed 4 minutes due to a door problem.

1:22 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

1:40 p.m. A Glenmont-bound Red Line train at Dupont Circle was expressed for schedule adherence/improved train spacing.

2:05 p.m. A Glenmont-bound Red Line train at Takoma was expressed for schedule adherence/improved train spacing.

3:44 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

3:53 p.m. A Branch Avenue-bound Green Line train at West Hyattsville was delayed 4 minutes due to an unauthorized person on the track.

4:08 p.m. A Grosvenor-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

5:24 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:56 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 12 minutes due to police activity.