Daily Service Report for Wednesday, January 16, 2019

Rush Hour Promise
93.4% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
1,136 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:33 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 8 minutes due to an operational problem.

6:04 a.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

6:28 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

6:38 a.m. A Glenmont-bound Red Line train at Fort Totten was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

7:00 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:16 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

12:58 p.m. A Silver Spring-bound Red Line train at Van Ness-UDC was delayed 9 minutes due to police activity.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:19 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 4-minute gap in service.

5:24 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:03 p.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was delayed 5 minutes due to police activity.

10:08 p.m. A Vienna-bound Orange Line train at Smithsonian was delayed 8 minutes due to an unauthorized person on the track.