Daily Service Report for Friday, January 18, 2019

Rush Hour Promise
87.8% of all Metrorail customers arrived on-time.
95.6% arrived within 5 min of expected time.
4,101 (or 0.7% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:52 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

8:03 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

8:16 a.m. A Branch Avenue-bound Green Line train at Greenbelt did not operate, resulting in a 6-minute gap in service.

8:50 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:56 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:22 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 6 minutes due to an equipment problem.

9:35 a.m. A Ft. Totten-bound Yellow Line train at Huntington was delayed 6 minutes due to an equipment problem.

3:21 p.m. A Shady Grove-bound Red Line train at Rockville was offloaded due to a door problem. Passengers experienced a 10-minute delay.

3:32 p.m. A Glenmont-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

3:34 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

4:01 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

4:31 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a signal problem. Passengers experienced a 16-minute delay.

6:00 p.m. A Silver Spring-bound Red Line train at Cleveland Park was delayed 10 minutes due to a medical emergency.

9:16 p.m. A Huntington-bound Yellow Line train at L'Enfant Plaza was delayed 7 minutes due to a medical emergency.

9:41 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to an operational problem.

11:58 p.m. A Huntington-bound Yellow Line train at Pentagon was delayed 9 minutes due to a medical emergency.