Daily Service Report for Thursday, January 24, 2019

Rush Hour Promise
93.8% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
801 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:01 a.m. A Franconia-Springfield-bound Blue Line train at Smithsonian was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

7:48 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

8:19 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

10:48 a.m. A New Carrollton-bound Orange Line train at East Falls Church was delayed 6 minutes due to maintenance activity.

11:02 a.m. A Vienna-bound Orange Line train at Minnesota Avenue was delayed 8 minutes due to maintenance activity.

11:22 a.m. A Ft. Totten-bound Yellow Line train at Ronald Reagan Washington National Airport was delayed 5 minutes due to police activity.

11:38 a.m. A Shady Grove-bound Red Line train at Forest Glen was delayed 5 minutes due to a medical emergency.

11:46 a.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 5 minutes due to a medical emergency.

12:25 p.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was delayed due to a report of an arcing insulator. As a result, Red Line trains were single tracked between Twinbrook and Grosvenor stations. Several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 1:15 p.m.

1:35 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 5 minutes due to an operational problem.

3:31 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center was delayed 6 minutes due to a door problem.

4:22 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:17 p.m. A Glenmont-bound Red Line train at Bethesda was offloaded due to a door problem. Passengers experienced an 8-minute delay.

7:25 p.m. A Branch Avenue-bound Green Line train at Anacostia was delayed 7 minutes due to police activity.

8:56 p.m. A New Carrollton-bound Orange Line train at Capitol South was delayed 4 minutes due to police activity.

9:13 p.m. A Glenmont-bound Red Line train at Woodley Park was delayed 5 minutes due to police activity.