Daily Service Report for Tuesday, January 29, 2019

Rush Hour Promise
92.9% of all Metrorail customers arrived on-time.
98.5% arrived within 5 min of expected time.
982 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:57 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was offloaded due to striking a deer. Passengers experienced a 19-minute delay.

7:40 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 6 minutes due to a track problem.

7:40 p.m. A Shady Grove-bound Red Line train at Shady Grove was delayed 6 minutes due to an operational problem.

7:52 p.m. A Vienna-bound Orange Line train at Smithsonian was delayed 5 minutes due to removal of debris on the track.