Daily Service Report for Thursday, January 31, 2019

Rush Hour Promise
79.6% of all Metrorail customers arrived on-time.
91.9% arrived within 5 min of expected time.
10,075 (or 1.8% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:21 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to an operational problem.

5:41 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 4 minutes due to an operational problem.

5:47 a.m. A New Carrollton-bound Orange Line train at Ballston-MU was delayed 8 minutes due to a door problem.

5:49 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 5 minutes due to an operational problem.

5:56 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in an 8-minute gap in service.

5:57 a.m. A Vienna-bound Orange Line train at West Falls Church was offloaded due to a signal problem. Passengers experienced a 3-minute delay.

6:28 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:44 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

6:52 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

6:56 a.m. A Branch Avenue-bound Green Line train at Naylor Road was delayed 9 minutes due to a signal problem.

7:00 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:08 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:15 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 8 minutes due to an equipment problem.

7:16 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:24 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 7 minutes due to an operational problem.

7:32 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

7:42 a.m. A Wiehle-Reston East-bound Blue Line train at Stadium-Armory was delayed 5 minutes due to an equipment problem.

7:56 a.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

8:08 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:20 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:03 a.m. A Glenmont-bound Red Line train at Bethesda was delayed 14 minutes due to a brake problem.

9:22 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in a 12-minute gap in service.

12:46 p.m. A Franconia-Springfield-bound Blue Line train at Benning Road was delayed 4 minutes due to maintenance activity.

3:05 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

3:13 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

3:18 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

3:18 p.m. A Vienna-bound Orange Line train at West Falls Church was offloaded due to a brake problem. As a result, several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes.

3:24 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

3:26 p.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

3:32 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in an 8-minute gap in service.

3:37 p.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in an 8-minute gap in service.

3:40 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

3:42 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

3:44 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in an 8-minute gap in service.

4:04 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

4:06 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:08 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in an 8-minute gap in service.

4:12 p.m. A Silver Spring-bound Red Line train at Shady Grove did not operate, resulting in a 4-minute gap in service.

4:14 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

4:19 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

4:27 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

5:09 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

5:19 p.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 4-minute gap in service.

5:32 p.m. A Vienna-bound Orange Line train at Court House was delayed 5 minutes due to a door problem.

6:22 p.m. A Greenbelt-bound Green Line train at Navy Yard-Ballpark was delayed 9 minutes due to police activity.

6:25 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

6:40 p.m. A Vienna-bound Orange Line train at Court House was delayed due to a customer struck by the train. As a result, Orange and Blue line trains were single tracked between Foggy Bottom and Clarendon & Arlington Cemetery. Silver Line trains operated between Wiehle-Reston East and Ballston only. Several were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 10:15 p.m.