Daily Service Report for Wednesday, March 06, 2019

Rush Hour Promise
93.0% of all Metrorail customers arrived on-time.
97.9% arrived within 5 min of expected time.
1,457 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

11:05 a.m. A New Carrollton-bound Orange Line train at Dunn Loring was offloaded due to an equipment problem. Passengers experienced a 15-minute delay.

3:59 p.m. A Largo Town Center-bound Silver Line train at McPherson Square was offloaded due to a door problem. Passengers experienced an 8-minute delay.

4:35 p.m. A Wiehle-Reston East-bound Silver Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

5:19 p.m. A Vienna-bound Orange Line train at McPherson Square was delayed 4 minutes due to maintenance activity.

6:08 p.m. A Glenmont-bound Red Line train at Bethesda was delayed 4 minutes due to police activity.

6:31 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:05 p.m. A Vienna-bound Orange Line train at Ballston was delayed due to a report of smoke. As a result, Orange, Silver and Blue line service was temporarily suspended between Virginia Square and East Falls Church. Customers experienced delays up to 30 minutes until approximately 7:45 p.m./p

9:26 p.m. A Shady Grove-bound Red Line train at Wheaton was offloaded due to a door problem. Passengers experienced a 13-minute delay.