Daily Service Report for Friday, March 15, 2019

Rush Hour Promise
88.7% of all Metrorail customers arrived on-time.
95.7% arrived within 5 min of expected time.
6,244 (or 1.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:46 a.m. A Glenmont-bound Red Line train at Friendship Heights was delayed 4 minutes due to an operational problem.

7:01 a.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 4 minutes due to a brake problem.

11:37 a.m. A Shady Grove-bound Red Line train at Tenleytown-AU was delayed 8 minutes due to an equipment problem.

4:00 p.m. A New Carrollton-bound Orange Line train at L'Enfant Plaza was delayed 4 minutes due to police activity.

4:12 p.m. A Largo Town Center-bound Silver Line train at McLean was delayed 4 minutes due to a door problem.

4:20 p.m. A Silver Spring-bound Red Line train at Metro Center was delayed 4 minutes due to a door problem.

4:30 p.m. A Largo Town Center-bound Silver Line train at McLean did not operate, resulting in an 8-minute gap in service.

7:49 p.m. A Greenbelt-bound Green Line train at Naylor Road was delayed 6 minutes due to a medical emergency.

11:52 p.m. A Shady Grove-bound Red Line train at Friendship Heights was offloaded due to a report of an arcing insulator. As a result, Red Line trains were single tracked between Van Ness and Friendship Heights. Customers experienced delays up to 20 minutes through system close.