Daily Service Report for Monday, April 15, 2019

Rush Hour Promise
93.9% of all Metrorail customers arrived on-time.
98.3% arrived within 5 min of expected time.
935 (or 0.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

9:32 a.m. A Silver Spring-bound Red Line train at Rockville was offloaded due to a door problem. Passengers experienced a 12-minute delay.

10:07 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 4 minutes due to a medical emergency.

10:36 a.m. A Largo Town Center-bound Silver Line train at Federal Center SW did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

2:07 p.m. A New Carrollton-bound Orange Line train at Federal Center SW was delayed 4 minutes due to a medical emergency.

3:21 p.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 5 minutes due to an operational problem.

5:53 p.m. A Silver Spring-bound Red Line train at Rockville was offloaded due to a door problem. Passengers experienced a 10-minute delay.

7:14 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 4 minutes due to a medical emergency.

10:17 p.m. A Largo Town Center-bound Silver Line train at Capitol South was delayed 40 minutes due to police activity.