Daily Service Report for Tuesday, April 23, 2019

Rush Hour Promise
91.4% of all Metrorail customers arrived on-time.
97.0% arrived within 5 min of expected time.
3,647 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:43 a.m. A Mt. Vernon Square-bound Yellow Line train at Huntington was delayed 6 minutes due to an operational problem.

6:12 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

10:10 a.m. A Shady Grove-bound Red Line train at Wheaton was offloaded due to a person struck by the train. As a result, Red Line trains were single tracked between Forest Glen and Glenmont. Customers experienced delays up to 20 minutes until approximately 12:15 p.m.

11:15 a.m. A Branch Avenue-bound Green Line train at Fort Totten was offloaded due to an equipment problem. Passengers experienced a 16-minute delay.

11:30 a.m. A Ft. Totten-bound Yellow Line train at U Street was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 6-minute delay.

11:45 a.m. A Huntington-bound Yellow Line train at Fort Totten did not operate, resulting in a 12-minute gap in service.

12:54 p.m. A Largo Town Center-bound Silver Line train at Tysons Corner was delayed 9 minutes due to maintenance activity.

3:26 p.m. A Wiehle-Reston East-bound Silver Line train at Tysons Corner was offloaded due to a door problem. Passengers experienced a 6-minute delay.

4:54 p.m. A New Carrollton-bound Orange Line train at Eastern Market was delayed due to a medical emergency. As a result, several trains were single tracked around the incident and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 5:30 p.m.

5:16 p.m. A Wiehle-Reston East-bound Silver Line train at East Falls Church was offloaded and rerouted to Vienna for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

9:11 p.m. A Franconia-Springfield-bound Blue Line train at Rosslyn was delayed 10 minutes due to an operational problem.

10:07 p.m. A Largo Town Center-bound Silver Line train at Smithsonian was delayed 4 minutes due to a medical emergency.

10:49 p.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was delayed 5 minutes due to a door problem.

11:11 p.m. A Largo Town Center-bound Silver Line train at Minnesota Avenue was delayed 5 minutes due to a door problem.