Daily Service Report for Monday, May 13, 2019

Rush Hour Promise
92.3% of all Metrorail customers arrived on-time.
97.4% arrived within 5 min of expected time.
1,515 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

8:04 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to a door problem.

9:10 a.m. A Silver Spring-bound Red Line train at Medical Center was offloaded due to a brake problem. Passengers experienced a 20-minute delay.

9:25 a.m. A Glenmont-bound Red Line train at Forest Glen was delayed 5 minutes due to a medical emergency.

10:57 a.m. A Shady Grove-bound Red Line train at Friendship Heights was delayed 8 minutes due to Purple Line construction activity.

12:06 p.m. A Huntington-bound Yellow Line train at Shaw-Howard University was delayed 5 minutes due to an operational problem.

12:14 p.m. A Huntington-bound Yellow Line train at Mt Vernon Square was offloaded due to a medical emergency. Passengers experienced an 8-minute delay.

12:33 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was delayed 5 minutes due to a door problem.

1:07 p.m. A Silver Spring-bound Red Line train at Fort Totten was delayed 32 minutes due to a signal problem.

1:47 p.m. A Largo Town Center-bound Blue Line train at Van Dorn Street was offloaded due to a door problem. Passengers experienced a 12-minute delay.

4:37 p.m. A Silver Spring-bound Red Line train at Takoma was expressed for schedule adherence/improved train spacing.

10:06 p.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was delayed 6 minutes due to police activity.