Daily Service Report for Thursday, May 16, 2019

Rush Hour Promise
92.1% of all Metrorail customers arrived on-time.
97.9% arrived within 5 min of expected time.
1,497 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:35 a.m. A New Carrollton-bound Orange Line train at Metro Center was delayed 5 minutes due to a medical emergency.

6:02 a.m. A Vienna-bound Orange Line train at Clarendon was delayed 8 minutes due to police activity.

6:33 a.m. A Wiehle-Reston East-bound Silver Line train at Spring Hill was expressed for schedule adherence/improved train spacing.

8:07 a.m. A New Carrollton-bound Orange Line train at Vienna did not operate, resulting in a 4-minute gap in service.

9:48 a.m. A Largo Town Center-bound Silver Line train at Rosslyn was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

10:15 a.m. A Shady Grove-bound Red Line train at Shady Grove was delayed 5 minutes due to a signal problem.

4:09 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

5:35 p.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 5 minutes due to police activity.

5:58 p.m. A Shady Grove-bound Red Line train at Union Station was delayed 10 minutes due to a signal problem.

6:43 p.m. A New Carrollton-bound Orange Line train at Capitol South was delayed 4 minutes due to an unattended package.

7:10 p.m. A Shady Grove-bound Red Line train at White Flint was delayed 7 minutes due to police activity.