Daily Service Report for Tuesday, May 28, 2019

Rush Hour Promise
84.2% of all Metrorail customers arrived on-time.
95.2% arrived within 5 min of expected time.
4,306 (or 0.7% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:40 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

7:08 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

8:53 a.m. A Glenmont-bound Red Line train at Wheaton was delayed 8 minutes due to a door problem.

9:09 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was offloaded due to a door problem. Passengers experienced a 4-minute delay.

9:45 a.m. A Largo Town Center-bound Blue Line train at Pentagon City was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

9:51 a.m. A Ft. Totten-bound Yellow Line train at Pentagon City was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

11:48 a.m. A Wiehle-Reston East-bound Silver Line train at McLean was delayed 9 minutes due to maintenance activity.

1:05 p.m. A Wiehle-Reston East-bound Silver Line train at Spring Hill was offloaded due to an operational problem. Passengers experienced a 10-minute delay.

4:09 p.m. A Shady Grove-bound Red Line train at Silver Spring did not operate, resulting in a 4-minute gap in service.

4:16 p.m. A Largo Town Center-bound Silver Line train at Ballston-MU was offloaded due to an equipment problem. Passengers experienced an 8-minute delay.

4:35 p.m. A Glenmont-bound Red Line train at Takoma was offloaded due to a medical emergency. Passengers experienced a 9-minute delay.

4:38 p.m. A Wiehle-Reston East-bound Silver Line train at Morgan Boulevard was offloaded due to a door problem. Passengers experienced a 6-minute delay.

5:04 p.m. A Mt. Vernon Square-bound Yellow Line train at Pentagon was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

5:08 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:33 p.m. A Wiehle-Reston East-bound Silver Line train at Virginia Square was expressed for schedule adherence/improved train spacing.

6:36 p.m. A Greenbelt-bound Green Line train at U Street was delayed 4 minutes due to police activity.

7:05 p.m. A Largo Town Center-bound Blue Line train at Pentagon was offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced an 8-minute delay.

11:38 p.m. A Greenbelt-bound Green Line train at Anacostia was delayed 5 minutes due to vandalism.