Daily Service Report for Thursday, July 11, 2019

Rush Hour Promise
90.7% of all Metrorail customers arrived on-time.
97.8% arrived within 5 min of expected time.
1,337 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:09 a.m. A Ronald Reagan Washington National Airport-bound Yellow Line train at Fort Totten was delayed 4 minutes due to an operational problem.

7:20 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

8:12 a.m. A Ronald Reagan Washington National Airport-bound Blue Line train at Largo Town Center was delayed 5 minutes due to an operational problem.

8:17 a.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was offloaded due to a brake problem. Passengers experienced a 5-minute delay.

8:30 a.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 4 minutes due to an operational problem.

9:05 a.m. A Glenmont-bound Red Line train at NoMa-Gallaudet U was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

9:05 a.m. A Glenmont-bound Red Line train at NoMa-Gallaudet U was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

9:12 a.m. A Wiehle-Reston East-bound Silver Line train at Rosslyn was delayed 5 minutes due to an operational problem.

11:13 a.m. A Greenbelt-bound Yellow Line train at Pentagon was delayed 7 minutes due to maintenance activity.

11:46 a.m. A Ronald Reagan Washington National Airport-bound Yellow Line train at Pentagon was delayed 7 minutes due to an operational problem.

3:40 p.m. A Greenbelt-bound Yellow Line train at Fort Totten was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

3:55 p.m. A Ronald Reagan Washington National Airport-bound Yellow Line train at Greenbelt was delayed 6 minutes due to an operational problem.

4:00 p.m. Red Line trains temporarily bypassed Medical Center station due to a power surge that affected elevators and escalators. Shuttle bus service was provided between Medical Center and Grosvenor stations. Customers experienced delays up to 20 minutes until approximately 5:00 p.m.

8:12 p.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to police activity.

9:10 p.m. A Wiehle-Reston East-bound Orange Line train at L'Enfant Plaza was delayed 5 minutes due to a door problem.