Daily Service Report for Monday, August 19, 2019

Rush Hour Promise
91.4% of all Metrorail customers arrived on-time.
97.9% arrived within 5 min of expected time.
1,292 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

12:55 p.m. A Shady Grove-bound Red Line train at Friendship Heights was delayed 4 minutes due to a medical emergency.

1:55 p.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 7 minutes due to a signal problem.

3:16 p.m. A Wiehle-Reston East-bound Silver Line train at Farragut West was offloaded due to a brake problem. Passengers experienced an 11-minute delay.

4:12 p.m. A Largo Town Center-bound Silver Line train at Minnesota Avenue was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

4:52 p.m. A Shady Grove-bound Red Line train at Glenmont was delayed 4 minutes due to an operational problem.

5:05 p.m. A New Carrollton-bound Orange Line train at McPherson Square was offloaded due to a door problem. Passengers experienced a 7-minute delay.