Daily Service Report for Tuesday, September 17, 2019

Rush Hour Promise
89.4% of all Metrorail customers arrived on-time.
97.0% arrived within 5 min of expected time.
1,550 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:24 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

5:28 a.m. A Greenbelt-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

5:36 a.m. A Greenbelt-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

6:03 a.m. A Shady Grove-bound Red Line train at Fort Totten was delayed 6 minutes due to a deer on the track.

6:12 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:31 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

6:33 a.m. A Largo Town Center-bound Blue Line train at Capitol Heights was expressed for schedule adherence/improved train spacing.

6:37 a.m. A Largo Town Center-bound Blue Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

6:40 a.m. A Greenbelt-bound Yellow Line train at Fort Totten was delayed 9 minutes due to a signal problem.

7:20 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:33 a.m. A Greenbelt-bound Green Line train at College Park was delayed 6 minutes due to a signal problem.

7:54 a.m. A Greenbelt-bound Yellow Line train at College Park was delayed 6 minutes due to a signal problem.

8:04 a.m. A Largo Town Center-bound Blue Line train at Morgan Boulevard was expressed for schedule adherence/improved train spacing.

8:17 a.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was delayed 10 minutes due to a medical emergency.

3:01 p.m. A Largo Town Center-bound Blue Line train at Foggy Bottom-GWU was delayed 5 minutes due to a door problem.

3:22 p.m. A Vienna-bound Orange Line train at L'Enfant Plaza was delayed 4 minutes due to an unauthorized person on the track.

4:11 p.m. A Vienna-bound Orange Line train at Capitol South was delayed 6 minutes due to an operational problem.

4:42 p.m. A New Carrollton-bound Orange Line train at Virginia Square was expressed for schedule adherence/improved train spacing.

4:57 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:40 p.m. A Shady Grove-bound Red Line train at Rhode Island Avenue was offloaded due to a brake problem. Passengers experienced a 7-minute delay.