Daily Service Report for Friday, September 20, 2019

Rush Hour Promise
85.8% of all Metrorail customers arrived on-time.
93.4% arrived within 5 min of expected time.
13,551 (or 2.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:07 a.m. A Greenbelt-bound Yellow Line train at Braddock Road was offloaded due to vandalism. Passengers experienced an 8-minute delay.

6:45 a.m. A Vienna-bound Orange Line train at Smithsonian did not service the station due to an operational problem. Passengers experienced an 8-minute delay.

6:56 a.m. A Greenbelt-bound Yellow Line train at Fort Totten was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

7:01 a.m. A Branch Avenue-bound Green Line train at Greenbelt did not operate, resulting in an 8-minute gap in service.

8:02 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:07 a.m. A Wiehle-Reston East-bound Silver Line train at Court House was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

8:10 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:18 a.m. A Vienna-bound Orange Line train at Clarendon was delayed 8 minutes due to an operational problem.

8:28 a.m. A Wiehle-Reston East-bound Silver Line train at McLean was expressed for schedule adherence/improved train spacing.

8:30 a.m. A Vienna-bound Orange Line train at Foggy Bottom-GWU was delayed 8 minutes due to an equipment problem.

8:35 a.m. A Wiehle-Reston East-bound Silver Line train at Foggy Bottom-GWU was delayed 24 minutes due to an obstruction on the track.

9:05 a.m. A Shady Grove-bound Red Line train at Glenmont was delayed 5 minutes due to an operational problem.

2:22 p.m. A Wiehle-Reston East-bound Silver Line train at Metro Center was offloaded due to a door problem. Passengers experienced a 12-minute delay.

2:30 p.m. A Shady Grove-bound Red Line train at Woodley Park was delayed 20 minutes due to police activity.

2:54 p.m. A Shady Grove-bound Red Line train at Union Station was delayed 6 minutes due to a door problem.

3:18 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:36 p.m. A Vienna-bound Orange Line train at Vienna was delayed 11 minutes due to a signal problem.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

8:34 p.m. A Shady Grove-bound Red Line train at Medical Center was delayed 6 minutes due to a signal problem.

10:39 p.m. A Branch Avenue-bound Green Line train at L'Enfant Plaza was delayed 7 minutes due to police activity.