Daily Service Report for Monday, September 23, 2019

Rush Hour Promise
84.2% of all Metrorail customers arrived on-time.
93.3% arrived within 5 min of expected time.
9,159 (or 1.4% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:39 a.m. A Greenbelt-bound Yellow Line train at L'Enfant Plaza was offloaded due to a brake problem. Passengers experienced a 4-minute delay.

7:18 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

7:24 a.m. A Greenbelt-bound Green Line train at West Hyattsville was delayed 8 minutes due to an equipment problem.

7:25 a.m. A Greenbelt-bound Yellow Line train at Prince George's Plaza was delayed 8 minutes due to a brake problem.

8:51 a.m. A Largo Town Center-bound Blue Line train at Addison Road was expressed for schedule adherence/improved train spacing.

11:21 a.m. A Greenbelt-bound Yellow Line train at Greenbelt was delayed 4 minutes due to maintenance activity.

11:34 a.m. A Glenmont-bound Red Line train at Friendship Heights was delayed due to an operational problem. As a result, Red Line trains were single tracked between Medical Center and Van Ness and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 35 minutes until approximately 1:15 p.m.

4:34 p.m. A Wiehle-Reston East-bound Silver Line train at McLean was delayed 5 minutes due to an operational problem.

6:37 p.m. A New Carrollton-bound Orange Line train at McPherson Square was offloaded due to a medical emergency. Several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Passengers experienced a 21-minute delay.