Daily Service Report for Monday, October 21, 2019

Rush Hour Promise
88.0% of all Metrorail customers arrived on-time.
95.2% arrived within 5 min of expected time.
8,593 (or 1.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:35 a.m. A New Carrollton-bound Orange Line train at West Falls Church was offloaded due to a brake problem. Passengers experienced an 8-minute delay.

5:59 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 6 minutes due to an operational problem.

6:30 a.m. A New Carrollton-bound Orange Line train at Deanwood was expressed for schedule adherence/improved train spacing.

7:32 a.m. A Huntington-bound Yellow Line train at Crystal City was delayed 6 minutes due to a door problem.

7:35 a.m. A Franconia-Springfield-bound Blue Line train at Stadium-Armory was delayed due to a signal problem. As a result, several Orange, Silver and Blue line trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 20 minutes until approximately 8:45 a.m.

7:57 a.m. A New Carrollton-bound Orange Line train at Farragut West was offloaded due to a medical emergency. Passengers experienced a 13-minute delay.

11:04 a.m. A Greenbelt-bound Green Line train at Branch Avenue was delayed 4 minutes due to maintenance activity.

5:39 p.m. A Huntington-bound Yellow Line train at King St-Old Town was offloaded due to a door problem. Passengers experienced a 12-minute delay.

5:46 p.m. A Huntington-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.