Daily Service Report for Tuesday, October 22, 2019

Rush Hour Promise
88.3% of all Metrorail customers arrived on-time.
96.3% arrived within 5 min of expected time.
5,809 (or 0.9% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:46 a.m. A Shady Grove-bound Red Line train at Dupont Circle was delayed 4 minutes due to a track obstruction. As a result, several trains were single tracked around the incident train and several trains were offloaded and turned back for schedule adherence/improved train spacing. Customers experienced delays up to 30 minutes until approximately 8:45 a.m.

7:58 a.m. A Glenmont-bound Red Line train at Cleveland Park was delayed 4 minutes due to a medical emergency.

7:59 a.m. A Glenmont-bound Red Line train at Tenleytown-AU was delayed 4 minutes due to a medical emergency.

10:34 a.m. A Largo Town Center-bound Silver Line train at East Falls Church was delayed 6 minutes due to maintenance activity.

12:42 p.m. A Huntington-bound Yellow Line train at Prince George's Plaza was delayed 6 minutes due to a signal problem.

2:19 p.m. A Shady Grove-bound Red Line train at Fort Totten was offloaded due to a door problem. Passengers experienced a 12-minute delay.

3:47 p.m. A Vienna-bound Orange Line train at Farragut West was delayed 4 minutes due to a medical emergency.