Daily Service Report for Wednesday, October 30, 2019

Rush Hour Promise
91.4% of all Metrorail customers arrived on-time.
97.9% arrived within 5 min of expected time.
1,642 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:33 a.m. A Vienna-bound Orange Line train at Cheverly was offloaded due to an equipment problem. Passengers experienced a 16-minute delay.

7:09 a.m. A Franconia-Springfield-bound Blue Line train at Smithsonian was offloaded due to a door problem. Passengers experienced an 8-minute delay.

7:48 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield did not operate, resulting in an 8-minute gap in service.

8:04 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to a door problem.

8:27 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

11:18 a.m. A New Carrollton-bound Orange Line train at East Falls Church was delayed 7 minutes due to maintenance activity.

12:28 p.m. A Vienna-bound Orange Line train at Dunn Loring was delayed 12 minutes due to a door problem.

12:56 p.m. A Franconia-Springfield-bound Blue Line train at Eastern Market was offloaded due to a brake problem. Passengers experienced a 19-minute delay.

1:37 p.m. A Franconia-Springfield-bound Blue Line train at Braddock Road was offloaded due to striking a deer. Passengers experienced a 21-minute delay.

2:30 p.m. A Largo Town Center-bound Silver Line train outside Wiehle-Reston East was delayed 9 minutes due to a signal problem.

4:37 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

5:23 p.m. A Franconia-Springfield-bound Blue Line train at Addison Road was delayed 4 minutes due to police activity.

6:53 p.m. A Shady Grove-bound Red Line train at NoMa-Gallaudet U was offloaded due to a door problem. Passengers experienced a 7-minute delay.

7:28 p.m. A Largo Town Center-bound Blue Line train at Ronald Reagan Washington National Airport was delayed 5 minutes due to a medical emergency.