Daily Service Report for Friday, November 01, 2019

Rush Hour Promise
88.8% of all Metrorail customers arrived on-time.
96.9% arrived within 5 min of expected time.
2,888 (or 0.5% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:00 a.m. A New Carrollton-bound Orange Line train at Vienna was delayed 4 minutes due to an equipment problem.

5:28 a.m. A Glenmont-bound Red Line train at Twinbrook was offloaded due to an equipment problem. Passengers experienced an 18-minute delay.

6:03 a.m. A Largo Town Center-bound Blue Line train at L'Enfant Plaza was delayed due to a report of smoke. As a result, train service was temporarily suspended between Smithsonian and Eastern Market stations. Customers experienced delays up to 35 minutes until approximately 6:30 a.m.

6:41 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:44 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

7:12 a.m. A Greenbelt-bound Yellow Line train at Huntington did not operate, resulting in an 8-minute gap in service.

7:20 a.m. A Huntington-bound Yellow Line train at Eisenhower Avenue was expressed for schedule adherence/improved train spacing.

7:25 a.m. A Franconia-Springfield-bound Blue Line train at Van Dorn Street was expressed for schedule adherence/improved train spacing.

7:35 a.m. A Glenmont-bound Red Line train at Farragut North was offloaded due to an equipment problem. Passengers experienced a 4-minute delay.

7:51 a.m. A Largo Town Center-bound Blue Line train at Braddock Road was delayed 7 minutes due to police activity.

8:04 a.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

8:10 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

8:49 a.m. A Huntington-bound Yellow Line train at College Park-U of MD was delayed 4 minutes due to a door problem.

8:49 a.m. A Huntington-bound Yellow Line train at Greenbelt was delayed 7 minutes due to a door problem.

9:17 a.m. A Glenmont-bound Red Line train at Grosvenor-Strathmore was delayed 6 minutes due to police activity.

10:46 a.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 6 minutes due to an operational problem.

2:02 p.m. A Shady Grove-bound Red Line train at Medical Center was expressed for schedule adherence/improved train spacing.

3:47 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 5 minutes due to an operational problem.

3:50 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:24 p.m. A Shady Grove-bound Red Line train at Glenmont did not operate, resulting in a 4-minute gap in service.

5:06 p.m. A Wiehle-Reston East-bound Silver Line train at Metro Center was delayed 6 minutes due to a medical emergency.

5:10 p.m. A Glenmont-bound Red Line train at Cleveland Park was delayed 6 minutes due to a medical emergency.

5:36 p.m. A Glenmont-bound Red Line train at Rhode Island Avenue was delayed 4 minutes due to police activity.