Daily Service Report for Monday, November 04, 2019

Rush Hour Promise
90.8% of all Metrorail customers arrived on-time.
97.2% arrived within 5 min of expected time.
3,874 (or 0.6% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

6:00 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 5 minutes due to an operational problem.

6:10 a.m. A Greenbelt-bound Yellow Line train at Pentagon was offloaded due to an equipment problem. Passengers experienced a 7-minute delay.

6:41 a.m. A Huntington-bound Green Line train at Greenbelt was delayed 7 minutes due to an equipment problem.

9:26 a.m. A Greenbelt-bound Green Line train at Branch Avenue did not operate, resulting in a 6-minute gap in service.

9:51 a.m. A Greenbelt-bound Green Line train at Columbia Heights was delayed 5 minutes due to a door problem.

1:49 p.m. A Vienna-bound Orange Line train at L'Enfant Plaza was delayed 7 minutes due to a medical emergency.

2:48 p.m. A Vienna-bound Orange Line train at Stadium-Armory was offloaded due to a door problem. Passengers experienced an 8-minute delay.

3:34 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

3:49 p.m. A Shady Grove-bound Red Line train at Medical Center was delayed 4 minutes due to a medical emergency.

4:28 p.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

6:00 p.m. A New Carrollton-bound Orange Line train at Potomac Avenue was delayed 8 minutes due to police activity.

6:15 p.m. A Franconia-Springfield-bound Blue Line train at McPherson Square was offloaded due to a medical emergency. Passengers experienced an 11-minute delay.

8:45 p.m. A New Carrollton-bound Orange Line train at East Falls Church was offloaded due to a door problem. Passengers experienced a 12-minute delay.

9:02 p.m. A Shady Grove-bound Red Line train at Forest Glen was delayed 11 minutes due to an unauthorized person on the track.