Daily Service Report for Thursday, November 14, 2019

Rush Hour Promise
86.9% of all Metrorail customers arrived on-time.
96.0% arrived within 5 min of expected time.
5,221 (or 0.8% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:50 a.m. A Franconia-Springfield-bound Blue Line train at Smithsonian was delayed 15 minutes due to a signal problem.

5:51 a.m. A Largo Town Center-bound Blue Line train at Pentagon City was delayed 4 minutes due to a door problem.

10:38 a.m. A New Carrollton-bound Orange Line train at New Carrollton was delayed 8 minutes due to a brake problem.

12:15 p.m. A Branch Avenue-bound Green Line train at Navy Yard-Ballpark was offloaded due to a medical emergency. Passengers experienced a 12-minute delay.

2:59 p.m. A Franconia-Springfield-bound Blue Line train at Addison Road was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

4:30 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center did not operate, resulting in an 8-minute gap in service.

4:38 p.m. A Greenbelt-bound Yellow Line train at Mt Vernon Square was offloaded due to a brake problem. Passengers experienced a 6-minute delay.

5:07 p.m. A Huntington-bound Yellow Line train at Greenbelt was delayed 8 minutes due to a brake problem.

7:46 p.m. A Shady Grove-bound Red Line train at Farragut North was delayed 4 minutes due to a medical emergency.

7:48 p.m. A Franconia-Springfield-bound Blue Line train outside King Street was delayed 22 minutes due to a signal problem.