Daily Service Report for Monday, November 18, 2019

Rush Hour Promise
79.1% of all Metrorail customers arrived on-time.
91.3% arrived within 5 min of expected time.
13,782 (or 2.1% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:32 a.m. A Shady Grove-bound Red Line train at Silver Spring was delayed 17 minutes due to a signal problem.

5:55 a.m. A Wiehle-Reston East-bound Silver Line train at Potomac Avenue was delayed 4 minutes due to police activity.

6:12 a.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East was delayed 4 minutes due to an operational problem.

7:37 a.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was delayed 8 minutes due to police activity.

7:50 a.m. A Branch Avenue-bound Green Line train at Columbia Heights was delayed due to a cracked rail. As a result, Green Line trains were single tracked between U Street and Georgia Avenue-Petworth and Yellow Line trains operated between Huntington and Mt Vernon Sq. Customers experienced delays up to 20 minutes until approximately 10:30 a.m.

8:07 a.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in an 8-minute gap in service.

10:07 a.m. A Franconia-Springfield-bound Blue Line train at Potomac Avenue was offloaded due to a brake problem. Passengers experienced a 22-minute delay.

12:06 p.m. A Glenmont-bound Red Line train at Shady Grove was delayed 8 minutes due to an operational problem.

12:56 p.m. A Greenbelt-bound Yellow Line train at Shaw-Howard University was delayed 8 minutes due to a medical emergency.

2:11 p.m. A Greenbelt-bound Green Line train at Columbia Heights was offloaded due to a door problem. Passengers experienced a 6-minute delay.

2:27 p.m. A Branch Avenue-bound Green Line train at Greenbelt was delayed 5 minutes due to an operational problem.

2:54 p.m. A Glenmont-bound Red Line train at White Flint was delayed 4 minutes due to an operational problem.

3:47 p.m. A Huntington-bound Yellow Line train at Greenbelt did not operate, resulting in a 4-minute gap in service.

3:54 p.m. A Wiehle-Reston East-bound Silver Line train at McLean was delayed 7 minutes due to an operational problem.

4:10 p.m. A Huntington-bound Yellow Line train at King St-Old Town was delayed 4 minutes due to police activity.

8:27 p.m. A Greenbelt-bound Yellow Line train at Fort Totten was delayed 9 minutes due to a medical emergency.