Daily Service Report for Tuesday, November 19, 2019

Rush Hour Promise
93.2% of all Metrorail customers arrived on-time.
98.4% arrived within 5 min of expected time.
1,259 (or 0.2% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

7:42 a.m. A Franconia-Springfield-bound Blue Line train at Capitol Heights was offloaded due to a door problem. Passengers experienced a 9-minute delay.

8:03 a.m. A Shady Grove-bound Red Line train at Grosvenor-Strathmore was delayed 7 minutes due to a signal problem.

8:25 a.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

9:00 a.m. A Largo Town Center-bound Blue Line train at Franconia-Springfield was delayed 6 minutes due to a door problem.

9:33 a.m. A Largo Town Center-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

11:50 a.m. A Glenmont-bound Red Line train at Shady Grove was delayed 4 minutes due to maintenance activity.

4:01 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:23 p.m. A Branch Avenue-bound Green Line train at Mt Vernon Square was delayed 4 minutes due to an operational problem.

5:13 p.m. A Glenmont-bound Red Line train at Silver Spring was delayed 4 minutes due to police activity.