Daily Service Report for Friday, December 13, 2019

Rush Hour Promise
90.3% of all Metrorail customers arrived on-time.
97.5% arrived within 5 min of expected time.
1,558 (or 0.3% of customers) received credits for trips taking 10 minutes or more than expected.

Today's Service Exceptions

5:14 a.m. A Largo Town Center-bound Silver Line train at West Falls Church was delayed 8 minutes due to a signal problem.

6:34 a.m. A Wiehle-Reston East-bound Silver Line train at Clarendon was expressed for schedule adherence/improved train spacing.

6:51 a.m. A Wiehle-Reston East-bound Silver Line train at Greensboro was expressed for schedule adherence/improved train spacing.

9:00 a.m. A New Carrollton-bound Orange Line train at Deanwood was expressed for schedule adherence/improved train spacing.

9:05 a.m. A New Carrollton-bound Orange Line train at Landover was expressed for schedule adherence/improved train spacing.

9:05 a.m. A Largo Town Center-bound Blue Line train at Addison Road was expressed for schedule adherence/improved train spacing.

9:05 a.m. A Huntington-bound Yellow Line train at Greenbelt was delayed 5 minutes due to an operational problem.

9:16 a.m. A Glenmont-bound Red Line train at Van Ness-UDC was delayed 12 minutes due to a door problem.

12:36 p.m. A New Carrollton-bound Orange Line train at Potomac Avenue was offloaded due to a brake problem. Passengers experienced a 12-minute delay.

3:26 p.m. A Franconia-Springfield-bound Blue Line train at Largo Town Center was delayed 5 minutes due to an operational problem.

3:34 p.m. A Largo Town Center-bound Silver Line train at Wiehle-Reston East did not operate, resulting in an 8-minute gap in service.

4:13 p.m. A Franconia-Springfield-bound Blue Line train at Arlington Cemetery was expressed for schedule adherence/improved train spacing.

5:13 p.m. A Vienna-bound Orange Line train at New Carrollton did not operate, resulting in a 4-minute gap in service.

10:38 p.m. A Glenmont-bound Red Line train at Dupont Circle was delayed 8 minutes due to a signal problem.